1. Overview & Commitment
Insurance Choice Advisor (“we,” “our,” or “us”) operates the website https://www.insurancechoiceadvisor.com. We provide consumer informational resources and connect individuals seeking health coverage with licensed insurance agents and reputable insurance carrier partners.
We are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy explains what information we collect when you visit our website or submit an inquiry, how we use and protect that information, and your legal rights under applicable state and federal privacy statutes.
Independent Informational Status: Insurance Choice Advisor is a private commercial entity and is not affiliated with, endorsed by, or connected to the federal government, Healthcare.gov, or the Centers for Health Coverage & Medicaid Services (CMS).
2. Information We Collect
We collect information in two primary manners: directly from you when you fill out our request forms, and automatically when you browse our website.
A. Information You Provide Directly
When you submit an inquiry form on our website to explore Coverage Options, we may collect:
- Contact Information: First name, last name, email address, physical ZIP code, and telephone number.
- Inquiry Details: Date and timestamp of submission, specific coverage preferences requested, and confirmation of express consent.
- Communications: Any feedback, questions, or notes you submit when contacting our support desk via email or telephone.
B. Automatically Collected Information
When you browse our website, our web servers and privacy-compliant analytics tools automatically log standard technical data, such as:
- Browser type, operating system version, and device characteristics
- IP address (used to infer broad regional location such as city or state)
- Pages visited, duration of visit, and referring URL
3. How We Use Information
We process personal information only for legitimate business and customer service purposes, including:
- Connecting you with an authorized, licensed insurance agent or broker who can review Comprehensive Health Network, Supplemental Health Insurance, or Prescription benefit plan options in your service area.
- Responding to your inquiries, questions, and customer support requests.
- Verifying compliance with telephone and email consent guidelines, including the Telephone Consumer Protection Act (TCPA).
- Maintaining the security, performance, and operational integrity of our website.
- Complying with legal, regulatory, and auditing obligations.
4. Information Sharing & Third Parties
To fulfill your request for health plan comparisons, we share your contact information with licensed insurance agents, brokers, and authorized insurance marketing partners. Please review our Marketing Partners page for detailed descriptions of our authorized partners.
No Sale to Unrelated Parties: We do not sell, rent, or trade your personal contact information to unrelated third-party marketers for products outside of insurance and health coverage guidance.
We may also disclose information if required by law, subpoena, court order, or to protect the safety and rights of our users or the public.
5. Your State Privacy Rights (CCPA / CPRA & State Laws)
Residents of California (under the California Consumer Privacy Act as amended by the CPRA), Colorado, Virginia, Connecticut, Texas, and other states with comprehensive consumer privacy statutes have specific legal rights regarding their personal information:
- Right to Know: You may request disclosure of the specific categories of personal information we have collected, used, or shared about you.
- Right to Delete: You may request deletion of your personal information, subject to statutory exceptions (such as maintaining records for legal or regulatory compliance).
- Right to Correct: You have the right to request correction of inaccurate personal information.
- Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information for cross-context behavioral advertising. You can exercise this right anytime on our Do Not Sell or Share My Info page.
- Right to Non-Discrimination: We will never discriminate against you, charge different rates, or deny service because you exercised your privacy rights.
6. Data Security & Retention
We implement industry-standard physical, technical, and administrative safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy regulatory requirements, and resolve any disputes. We do not store personal identifiable information in unencrypted local browser storage.
8. Children's Privacy
Our services are directed specifically toward adults approaching or using Health Coverage (typically individuals aged 64 and older). We do not knowingly solicit or collect personal information from children under the age of 18.
9. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in regulatory standards or operational practices. The revised policy will be posted on this page with an updated “Last Updated” date.
10. Privacy Contact Information
If you have any questions, wish to exercise your state privacy rights, or need assistance regarding this policy, please reach out to our privacy compliance department:
Insurance Choice Advisor — Privacy Compliance Office
Website: https://www.insurancechoiceadvisor.com
Email: hello@insurancechoiceadvisor.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST